About Up
Welcome to UP Pilates Studio
Welcome to UP Pilates Studio your home for strength in movement & power in connection.
UP Pilates Studio is a boutique Pilates studio located in the heart of Hamilton, Ontario. We specialize in helping people of all fitness levels build strength, flexibility, and confidence through personalized instruction and mindful movement practices.
At UP Pilates Studio Inc., our mission is simple: To inspire and support your journey to better health through the practice of Pilates, focusing on strength, movement, and connection.
WHO WE ARE
Located in the heart of Hamilton, Ontario, UP Pilates Studio Inc. is dedicated to helping individuals of all ages, abilities, and activity levels unlock their full potential through the transformative power of Pilates. Whether you’re new to Pilates or a seasoned practitioner, our expert instructors are committed to guiding you on a journey toward greater strength, flexibility, and overall well-being.
At UP Pilates Studio Inc., we’ve created a warm, welcoming, and uplifting environment that encourages you to focus on your personal growth and self-care. Our thoughtfully designed studio space is equipped with state-of-the-art equipment and offers a variety of classes tailored to meet your unique needs and goals. Our Pilates practice is rooted in empowering you to connect with your best self — mind, body, and spirit.
Join us and experience the positive, life-changing impact of Pilates in a supportive community that celebrates your progress every step of the way.
WHAT SETS US APART
At UP Pilates, we are committed to providing an exceptional Pilates experience that goes beyond just fitness. Our unique approach is designed to cater to individuals of all levels, ensuring that every client receives the attention and support they deserve. Here’s what sets us apart from the rest:
Small Group Classes
Experience personalized attention in our intimate class sizes, ensuring you receive tailored guidance for your unique needs.
State-of-the-Art Gear
Our studio features professional-grade studio reformers and Pilates apparatus for an exceptional movement experience.
Inclusive Environment
Whether you’re a seasoned Pilates enthusiast or just new and eager to try, our studio is a space where everyone can thrive.
OUR POLICIES
- Please ensure your phone is switched to silent during class times.
- All class participants must be 16 years or older, unless otherwise stated
- If you need to leave early, please let us know in advance.
- Please let your instructor know prior to class if you have any injuries or restrictions. Instructors will provide modifications verbally and through hands-on adjustments if consented.
- Please be mindful that group classes are a shared experience and unlike a private with your instructor. If you have questions please direct them to your instructor after or prior to class.
- Shoes are to be left inside at the entrance of the studio, Socks must be worn in the studio at all times.
- There are no animals/pets allowed into the building.
- Racism, Violence, Harassment, discrimination or intolerance and name calling of any kind are not permitted at UP Pilates Studio.
- Group class cancellations must be made at least 12 hours in advance to avoid full fee charges.
- Private or partner appointment cancellations must be made at least 24 hours in advance to avoid full fee charges in your client account or by emailing pilates@retrofit.ca.
- Monthly Unlimited Memberships will be charged $10 for late cancellation or no-show class.
- Workshop cancellations must be made at least 48 hours prior to the date. All refunds following registration are subject to a 15% administrative fee, refunds may be returned to your UP Pilates Studio account for future purchase at no charge.
- All membership requires 30 days written notice (email) for cancellation with a final payment.
- Membership suspension should be emailed a minimum of 7 days prior to the suspension start date.
- Clients on the waitlist for a group class may be moved into the class if a spot opens between 12-2 hours prior to class start time.
- Clients must remove themselves from the waitlist before the class to avoid late cancellation fees if they do not plan to attend.
- Entry may be denied to clients arriving more than 10 minutes after the class start time.
- Dress comfortably for workouts; socks are required, preferably with grips.
- Arrive 5 minutes before class and self-check-in using the UP Pilates Studio Inc. APP or through the MindBody website.
- Please ensure cell phones are turn on silent mode, for the duration of the class.
